FAQ

Frequently Asked Questions 

 

What types of products do you offer?

At La Vie Bien, we specialize in unique clothing, home goods, and gifts that are for everyone, everywhere. We embrace diversity and inclusivity and seek to serve communities of all cultures and corners of the world. 

Can I return an item if I'm not satisfied?

Because most of our items are printed on demand, we do not accept returns. If you are not satisfied with an item, please reach out to Maddie via our Contact Us page and she will be in touch with you. 

Do you ship globally?

Yes! We ship globally and offer a variety of different shipping speeds for you to choose from at checkout.

Are your products suitable as gifts?

Absolutely! Our products make thoughtful gifts for friends and family. Whether it's for a birthday, holiday, or just because, our unique accessories are sure to bring a smile and add a personal touch.

I see an item I'd like to customize in my own language, how can I do that? 

If there is a product that you would like to purchase that isn't yet available in your language, reach out to Maddie using the contact me form at the top of the website. Be sure to include the text exactly as you would like it written in your form and Maddie will work with you to have it customized!

How can I contact customer service?

If you have any questions or need assistance, feel free to reach out to Maddie via the contact page. We're here to help and ensure you have a great shopping experience!

Do you offer customization on your products?

Yes! We offer customization on many of our products. Those products will be labeled as "Personalized", "Custom", or similar in the product title. We focus on providing a variety of unique designs that cater to different tastes and preferences.

How long does shipping take?

Shipping times may vary based on your location and the shipping method selected at checkout. When you check out, you'll be presented with all currently available shipping options.

Most of our products are printed on demand, which means there will always be a few days processing time to print the order before it gets shipped out. So, that should be added on to the expected shipping time you see when checking out for the best shipping estimate. 

Do you have a loyalty program or discounts?

While we currently do not have a loyalty program, we occasionally offer promotions and discounts. Be sure to subscribe to our newsletter or follow us on social media to stay updated on the latest offers!

What payment methods do you accept?

We accept a variety of payment methods, including major credit cards and PayPal, to make your shopping experience as convenient as possible.